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Zebra Printer Won't Print! - Our Top Troubleshoot Tips


Is there anything more frustrating than your label printer going down at a time when you are under pressure to get a job out? As a label printing company we are well aware of the stress and frustration this causes. In this blog article we thought we'd share our top tips to rectify the most common faults and issues experienced with zebra label printers. This includes the smaller desktop models such as the Zebra GK420D or Zebra GK420t.




1. Poor print quality - the ink smudges or only prints faintly

This is a simple fix but the most common issue we get asked over the phone. The first thing to check is which ribbon and label materials you are using. There are three types of print ribbons: wax, wax-resin and resin. In short, wax ribbons are the cheapest and are only suitable for paper labels whereas resin ribbons are suitable for synthetics (eg. polypropylene or vinyl.) A wax-resin ribbon is suitable for paper labels or printing onto synthetics when the print doesn't need to be resistant to chemical attack or harsh environments. It is quite common in the workplace for members of staff to inherit printers and not realise the difference between print ribbons available on the market.


If you are using the correct ribbon then the next thing to try is reducing the speed or increasing the temperature of the print head to see if this improves print quality. If the coating of the label material you are printing onto has changed then it could mean the print settings need adjusting to suit. This can generally be changed in the settings windo